Online Healthcare Management Degree

This is a learning experience that complements the Introduction to the Sciences course. Since the course addresses how scientific thinking and the resultant technology has changed modern life, this lab will provide students with experiences in the scientific approaches of different sciences covered, such as: biology, chemistry, physics, geology and astronomy. This lab will be constructed specifically to extend the learning from each unit of the Introduction to the Sciences course, designed to provide experiences which deepen students’ familiarity with the scientific method and way of asking questions and solving problems.

This accounting course is designed for non-accounting majors. Students learn the basic structure of accounting, how to maintain accounts, use account balances to prepare financial statements, complete the accounting cycle, and begin to learn about internal control and accounting for assets. Students will explore accounting examples from their major area of study.

This course is designed to provide the knowledge and application of effective career management strategies for career development and transition; through student self-assessment and research into potential career fields.  Students pursue the knowledge and skills to identify and communicate themselves as a brand.

During this course, the student investigates the emerging principles of quality and its implementation. Explores the processes and values for implementing quality, self-managed work teams, principles of quality, and the importance of including quality as a business strategy. Covers how to examine and improve work processes in the organization.

This course will provide the fundamentals of Healthcare Informatics including the roles of healthcare information and management systems professionals, the organizational structures in which they work, and fundamentals of IT project management and implementation techniques. Tools for optimizing electronic access and analysis of health information for improving outcomes of patient care will be emphasized. Topics of discussion will include current IT tools being used in the healthcare industry as well as emerging trends and the IT Future of healthcare and how to manage these within the healthcare environment.

This course is an introduction to legal, ethical and regulatory standards governing healthcare organizations. Topics include legal requirements, responsibilities, and constraints related to the health care provider/patient relationships, medical records, malpractice insurance, and licensure of health professionals, as well as unique ethical dilemmas in the healthcare field, such as those related to patient privacy, confidentiality and informed consent.

This course introduces concepts and techniques of managerial accounting for general health services managers. Topics covered include: fiscal planning and performance, budgeting, control and reporting. Financial management in long-term care facilities, home health agencies, and hospitals are discussed.

The emphasis in this class is on the organization and administration of health services. This course includes examination of: mission statements; organizational goals and objectives; the role of values and ethics; access and use of services; resource, cost and benefit analysis; delivery models; assessment and assurance of quality.

The rising cost of healthcare in the United States continues to be on the forefront of many political campaigns and discussions. This course will provide an overview of global health problems and national health systems to provide the student with a perspective on how societies in developed and under-developed countries approach health and healthcare including cultural, economic and political factors. In addition to national systems, the roles played by certain global/international systems such as the Global Health Data Exchange (GHDx), World Health Organization (WHO), certain United Nations (UN) agencies and Non-Governmental Organizations (NGOs), will be explored. The student will examine the struggles faced by healthcare leaders in managing multiple demands and pressures to contain costs while providing quality care.

This course is a culmination of prior coursework leading to the demonstration of the achievement of the program competencies. Students will be presented with assignments that will demonstrate integration of knowledge and application of concepts to the management and operations of a healthcare organization.

This course examines how to supervise others through delegation, expectations, performance and feedback. It exposes students to Theory X:boss versus Theory Y:coach, contingency theories of adaptive learning, and situational leadership, concluding that there is no one right way to supervise others. Students compare and contrast ways of managing staff, managing upwards, managing relationships with peers, colleagues, suppliers as well as clients. This course focuses on learning clear expectations and how to communicate back and forth in respectful, direct, specific and non-punitive ways. Because of varying backgrounds, students will participate in this course based on their own level of experience. The course is designed for experienced managers as well as those who have not managed people before.

This course defines two-way communication a critically important capacity for anyone at work. Just as in real estate its ''location, location, location'', in the workplace dealing with people, its ''communication, communication, communication.'' Communication is not just broadcasting—it is sending and receiving a message on the same wavelength. The course focuses on framing clear messages as well as listening with clarity and compassion. It provides a model for how to engage in authentic and powerful conversations and to facilitate dialogue in a large or small group. Conflict if unaddressed does not go away, it merely goes underground and becomes toxic and destructive to an organization or relationship. The course addresses conflict and how to air, and resolve it in a civilized manner, without destroying the quality of the human relationship. Negotiation strategies and techniques for achieving win-win solutions will also be presented.

This course introduces the basic database concepts. The course stresses the implementation of databases in the real world. Students learn about basic database design and terminology, and learn how to create a variety of databases using MS Access. During the quarter, students develop several databases and become familiar with tables, forms, queries and reports.

This course is designed to enhance students’ knowledge of cultures, traditions, and value systems as they apply in international, multinational, and global business settings. Students explore topics such as language and other forms of communication, traditions, values, norms, cultural diversity, cultural influences on communication and the negotiation process, and ways to improve communications with people whose first language is something other than English.

The focus of this course is on building sustainable excellence in customer service. Students are taught the skills necessary to communicate professionally, enhance customer and employee relationships, and modify processes and systems to exceed customer expectations. Understanding how the various ‘people skills’ that: build customer and employee loyalty, increase credibility, and demonstrate confidence, are used to drive customer service solutions before problems occur.

Learning never ends—for individuals and for organizations. This course looks at organizational change and development throughout history and into the 21st century. The concept of creating organizations that foster the learning and development of their people, that capture organization wisdom through knowledge management and that help people think in strategic systems-oriented ways has become a classic in the field of Organizational Behavior and Change. This course examines the elements and disciplines that can generate a culture of learning and change. Students have an opportunity to reflect on their own learning as they contemplate the work of growing people and organizations to achieve their highest potential.