Master of Business Administration (MBA): Concentration in Operations Management

Today's operational leaders need extensive business intelligence, along with the ability to plan, execute and manage diverse systems and technologies.

Designed for the experienced operations professional, the MBA with a concentration in Operations Management includes courses taught by instructors, many with have a real-world experience.

In this industry-current curriculum, our project-based Professional Learning Model™ can teach you how to combines the technical aspects of operating systems with the practical aspects of contemporary business environment. The CTU PLM™ is designed to place you in the active role of collaborative problem-solver as you can gain an understanding of the skills required to oversee the operations aspect of a company or organization.

CTU's MBA with a concentration in Operations Management can help students expand their knowledge of operations planning, project management and logistics.  Students can learn how to:

• Demonstrate an understanding of the relevance and applicability of operational considerations and logistics and supply chain methodologies to businesses operating in a global environment.
• Conduct scholarly research in the field of operations related management.
• Apply managerial operational philosophy and concepts, as well as quantitative and qualitative methodologies to product design, warehousing, distribution, procurements and contracting decisions.
• Design an integrated operating system from the raw material to delivery to the customer, including reverse logistics considerations.

In the core courses in this program, students can expand their knowledge of management that may strengthen their business acumen while developing insights on high-level business operations. Courses include:

• Applied Managerial Accounting
• Applied Managerial Economics
• Strategic Management in Dynamic Environments
• Applied Managerial Finance
• Leadership and Ethical Decision-Making
• Applied Managerial Decision-Making
• Graduate Research Methods
• Applied Managerial Marketing

In the concentration courses in this program, students can learn managerial operational philosophies and concepts, as well as quantitative and qualitative methodologies for product design, warehousing, procurement and contracting. You can also become familiar with logistics and supply chains and learn to design integrated operating systems from raw material to distribution, including reverse logistics considerations. For example:

• In Operations Management, the course can emphasize the latest approaches, methods and systems to ensure management success under demanding cost, schedule and performance requirements.
• In Managing Service Operations, the course can focus on building sustainable excellence in customer service. Students examine methods for designing and operating service delivery systems, such as in the health care, financial, transportation, hospitality and governmental services industries. Topics can include process and facility design, facility layout and location, queuing, demand forecasting and management, service quality, staffing and personnel scheduling.
• In Operations Strategy, students can learn a methodology for evaluating a company’s operations strategy, strategies for improving operating systems and tools for managing growth.
• In the Project Management Capstone, students can demonstrate the application of content, concepts, and knowledge developed in previous core and concentration courses in their specific academic program. The course can require the completion of comprehensive research, analysis, and study in either a selected area of interest or a current business issue impacting the learner’s organization or company. Students may complete an in-depth project utilizing discipline-specific strategies. Research methodologies are used to prepare a formal report.

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